how to retrieve paid for files?

[nuovo_donna]

Hi,
I paid for a file with paypal but was never given a link to it. The charge is there but the file was never made available. Did I do something incorrect?
thx

[EMG]

You should have access to the file now. Just go and click on the filename and it will download just fine.

Hi,
I paid for a file with paypal but was never given a link to it. The charge is there but the file was never made available. Did I do something incorrect?
thx

[nuovo_donna]

Thanks, I tried that but the link appeared broken. I assume you meant the "permanent link"? I submitted a report for it.

[EMG]

Thanks, I tried that but the link appeared broken. I assume you meant the "permanent link"? I submitted a report for it.

No, the permanent link is being worked on, it does not function properly at this time. Just click on the file name and it should download normally. If it does not, please let me know and I will fix it.

[nuovo_donna]

I'm afraid the file name is just text, no link. None of the for pay file names are links. This is why I asked. I assumed that after paying it would come alive, instead it is still sitting in my cart? Is your communication with paypal not working?

[EMG]

No, you have access, so I need to check the file and find out why you cannot download it. Thank you for your patience.

I'm afraid the file name is just text, no link. None of the for pay file names are links. This is why I asked. I assumed that after paying it would come alive, instead it is still sitting in my cart? Is your communication with paypal not working?

[EMG]

For validation, I see you as having access to a file from catgirl, could you please tell me exactly which file you purchased so that I can double check and make certain it is not a simple mistake.