Files not received
Posted:
July 31st, 2018, 3:26 pm
by sunsetbottom
I processed an order last week. The charge was processed 7/26 and I have yet to receive the 2 files in my e-mail. I thought they were going to be e-mailed to me. I have checked my e-mail, including spam and do not see anything
Re: Files not received
Posted:
July 31st, 2018, 5:42 pm
by EMG
Your payment was processed, I cannot say why you did not receive a confirmation email. To download your files go to Your Account -> Your purchases and you should see both of the files there and be able to download them.
Please let me know if there are any problems.
Thanks,
EMG