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Any ideas for account showing I have 0 purchased files

PostPosted: May 29th, 2021, 11:31 pm
by readyhypno
Hi returning to site after a break and my purchased file (your account - purchased files) says I have 0 - still got the email confirming purchases...any ideas?

Re: Any ideas for account showing I have 0 purchased files

PostPosted: May 30th, 2021, 3:31 pm
by EMG
Did you ask us to delete your account or is it an older account? The system says you have no purchased files.

Re: Any ideas for account showing I have 0 purchased files

PostPosted: June 5th, 2021, 12:32 am
by readyhypno
I haven't logged in for a few months, I purchased a couple of files but their not in my account? Still have the emails for them.

Re: Any ideas for account showing I have 0 purchased files

PostPosted: June 5th, 2021, 9:10 am
by EMG
Ok, forward me one of the emails admin@warpmymind.com and I'll figure out what's going on.

Re: Any ideas for account showing I have 0 purchased files

PostPosted: June 5th, 2021, 2:23 pm
by readyhypno
Have forwarded an email thanks

Re: Any ideas for account showing I have 0 purchased files

PostPosted: June 5th, 2021, 8:31 pm
by EMG
Looks like it was just a matter of you having 2 accounts. Everything should be fixed now.